FAQ
QUESTIONS | ANSWERS |
What is Botswana Services™? |
Botswana Services is an online marketplace for specialised traders to BUY and SELL products and services and BID for new business opportunities to increase your revenue. |
Who owns Botswana Services™? |
By Solidcare Services (Pty) Ltd |
How does it work? |
Business owners can set up their own eCommerce storefront to sell their services and products to consumers and other businesses. Consumers can find businesses in their area, request a quotation, and book an appointment for services. You can also chat with the business owners. |
What is selling services on Botswana Services™? |
With Selling Services on Botswana Services, you can list the services you offer, define these services, and add call-out and labour fees. This helps consumers make an informed decision when choosing your offering. |
How do I get a quotation? |
When a customer visits your service page and storefront, they can request a quote, and it will be sent directly to you to respond. You can also use our in-App chat functionality to chat with your clients. |
When I sign up, am I locked in for a while? |
There is no set time commitment to sell your services. You can walk away at any time. Refer to our terms and conditions. |
How can I contact the Botswana Services™ team? |
Please reach out via email: support@bwservices.com |
Does my premium listing rank my business high? |
There are many businesses listed with premium listings, so we do not guarantee your business will rank high, but it increases visibility. |
Do I get charged for requesting a quote on the platform? |
Requesting a quote is free on the platform. However, some service providers may charge a call-out or service fee, so please ask the provider directly. |
How do service providers accept payments? |
Payment options may vary by business. You should ask the service provider about their preferred payment solution. |
How do I know that my quote request has been received? |
You’ll receive a notification in your Botswana Services™ Chat confirming the vendor has seen your request. An interested vendor will then contact you. |
How do I cancel my quote request? |
Once you have submitted the quote request, you can inform the vendor via chat if you wish to cancel. |
How do I know the vendors are trustworthy? |
Verified businesses have a blue tick next to their logo. Verification is done through UIN, Omang, or passport. Also, refer to store reviews for more insights. |
How much does it cost to register on Botswana Services™? |
We offer various affordable advertising solutions. Click here to learn more. |
Is it possible to pay once-off annually versus monthly? |
Yes, annual payments are available, and they may come with discounts. Check the platform for more details. |
Are there more payment options? |
Yes, we accept VISA, Orange Money, MyZaka, EFT, and direct deposits. |
What happens when the vendors are unresponsive? |
If a vendor is unresponsive, follow up via phone or contact support at support@bwservices.com. |
If I see a business listing that I think is spam, offensive, or illegal, what do I do? |
You can report listings to us by emailing support@bwservices.com. |